Services:

The BPO Group is always ready and prepared to serve clients who want us to be their business outsourcing partner. As you can see below, we have made it our mission to offer our clients a suite of 7 domains that encompass a range of business functions and processes that they may outsource to us with the utmost confidence.

If you decide to outsource any of the following business functions and/or processes to us, your experience will be unparalleled and your satisfaction will be quantifiable. Through rigorous recruitment, comprehensive training and the vigilant oversight of competent managers, we ensure that all of these business functions and processes are handled by the right professionals.

  1. Admin Support:
    • Data Entry
    • Personal / Virtual Assistance
    • Transcription
    • Web Research
  1. Customer Experience:
    • Call Centre (Inbound/Outbound)
    • Live Chat Support
    • Email Support
    • Complaint Management
    • Call Back Support
  1. Marketing:
    • Social Media Marketing
    • SMS Marketing
    • Email Marketing
  1. Web, Mobile & Software Development:
    • Software Development
    • Mobile Development
    • Web Development
    • Web & Mobile Design
    • Logo Design & Branding
  1. Accounting & Consulting:
    • Online Accounting Softwares (Quick Books, Xero etc)